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RefWorks is an online tool that manages your references and creates bibliographies.

RefWorks allows you to compile, edit and format bibliographies by importing references directly from library databases, library catalogue, Google Scholar and websites or by entering them manually and inserting them into your finished paper in the citation style of your choice (eg. Harvard).

RefWorks is a great citing and referencing aid, but it is important that you understand the principles of citing and referencing first. The library promotes and supports the Harvard Style of Citing and Referencing which is commonly used in DCU.
Take a look at the Citing and Referencing Page for more information.

New to RefWorks - Sign up for a new account               Current User - Logon to your RefWorks Account  

Adding References


6 ways to add references into your RefWorks Account

 Guide (pdf)

  1. Library Databases  -  Click here for instructions on how to add references from the library databases
  2. Adding a reference manually    -   Click on "Add Reference" button
  3. Library Catalogue    -     2 ways - from your RefWorks Account or the Library catalogue
  4. Google Scholar    -   Edit the settings to include ...
  5. Websites using RefGrab-it     -     Download RefGrab-it from your RefWorks account - Tools
  6. RSS Feeds  


Write-N-Cite 4 (WNC) is a plugin for Microsoft Word that connects with your RefWorks account.
 It allows you to insert in-text citations and produce your bibliography in your chosen citation style (Harvard). Write-N-Cite can be downloaded from your RefWorks account and is available as a RefWorks tab in the MS Word ribbon (top of screen).

 Using Write-N-Cite - Proquest for Word

Installing Write-N-Cite (Proquest for Word)  for Windows

Write-N-Cite 4 changed its name to Proquest for Word in September 2104

  • On-Campus and Off-Campus install Write-N-Cite from your RefWorks Account, in Tools menu
  • Close Microsoft Word when installing Write-N-Cite
  • If you have an earlier version, Write-N-Cite III, uninstall it before continuing.  Updates to Write-N-Cite 4 can be installed over the current version.
  • Instructions for installing Write-N-Cite 4
  • Instructions for DCU users
  • RefWorks instructions

Installing Write-N-Cite (Proquest for Word) for Mac

Instructions on RefWorks website, here...


WNC4 installation troubleshooting - RefWorks website

FAQ - I've downloaded and installed Write-n-Cite 4, but can't see the "Proquest" tab in Word, Answer here

 If you are having technical difficulties installing WNC4 please call to the ISS Desk. If you are still having problems please email RefWorks - refworks.support@proquest.com

Write-N-Cite 3

 You can download the older version WNC3 from your RefWorks account, click on Tools and Previous windows version.
 Guide to Write-N-Cite 3 



Guides and Tutorials

RefWorks website - all you need to know about RefWorks

RefWorks Guides

DCU Guide & FAQs

DCU Library contact - Jack Hyland - jack.hyland@dcu.ie

RefWorks email - refworks.support@proquest.com





Learn RefWorks in a class. During Semester 1 & 2 there are weekly classes available to all Students in Training Room 1 in Library.

View our Classes & Workshops Calendar for RefWorks classes






Alumni Progam allows graduates from DCU to life-long access to RefWorks.

Access will continue to be available as long as DCU continues to subscribe to RefWorks.


To access the Alumni Program you need to update your profile

Click the link on top of your RefWorks Account Update Profile, change your "Type of User" to Alumni and "Save Profile" (see below). 





Using Refworks off campus for the first time

Before you use RefWorks off-campus, you must make a few changes to your web browser:


Access RefWorks off campus

  1. Go to the RefWorks page, click on "Log On to RefWorks". If you are off-campus it will take you to the DCU Library Databases - Off Campus Access page first. Enter your DCU computer username & password and click on Login.
  2. If you get an error message saying There is a problem with the website's security certificate - follow the instructions above for using RefWorks for the first time.
  3. Next, you will come to the RefWorks login page. Enter your RefWorks username and password and click on Login.




Problem with title field when manually adding a New Reference

Problem with inserting text in title field. This only happens with Internet Explorer.
To address the problem you can change your brower or you need to employ what is known as “compatibility mode” in IE9. The easiest way to do this is to access the Tools menu in IE9, and then select the Compatibility View option so that a checkmark appears next to the entry on its left

Write-N-Cite won't start

Press Control-Alt-Delete on your keyboard. Depending on the Windows version you are using, you will either be taken to a menu where you can select Task Manager or you will be taken directly to the Task Manager. Once you have launched it, click on the Processes tab. Scroll through the list and look for something like WRITENCITE.EXE. Select this and then click on End Process in the bottom right corner. Click Yes when prompted to do so.

Next, add Write-N-Cite as a trusted application to your computer’s firewall and any security/anti-virus software on your computer. Click here for instruction on this. Now, try launching Write-N-Cite from your computer's Start menu, not from the button in MS Word.

Problems formatting my paper with Write-N-Cite III

Write-N-Cite III formatting relies on hidden code in the Word document. The code can be damaged from multiple editing sessions or using an older version of Write-N-Cite. To correct this:

  1. Make sure you have the latest version of Write-N-Cite installed (version III). When you open Write-n-Cite, "Write-N-Cite III" should be in the top left corner of the window. Instructions on how to install it here.
  2. Open your paper in Microsoft Word. Open Write-N-Cite III and log in.
  3. Click on Tools > Revert to WNC v.2 Document.
  4. Click on Revert.
  5. Save the document.
  6. Click on Tools > Convert to WNC III Document.
  7. Click on Convert
  8. Save the document.

Now format your document. If you've still having trouble, try following these instructions. And if that doesn't work, email us and include:

  • details of the problem
  • your RefWorks username and password
  • the problem Word document as an attachment.

I have lots of old references saved in a Word document. How can I transfer them to RefWorks?

Unfortunately there's no quick and easy way to do this.
If you have a document (or spreadsheet) with references, you can import them into RefWorks, however you must "tag" the references first. Tagging means separating them into pieces and putting a field identifier (aka tag) in front. We recommend you tag your references using the RefWorks Tagged FormatHandout (pdf) on how to tag references in Word, Excel or Access.

How can I get the RefWorks Group Code?

You shouldn't need it for accessing your RefWorks account.

You will need it when you are logging on to Write-N-Cite 4.  Click here for the DCU Group Code. If you are off-campus you will be asked for your computer username and password (same one for logging on to Moodle/Portal Page).


Can I use RefWorks with LaTeX?

Yes, you can use RefWorks to store all your references and export them into LaTeX when writing your paper. Further details here.